Privacy Policy
This document explains how GTCONCEPTS NG handles information across our websites, client services and E-Learning platform.
Introduction
GTCONCEPTS NG respects your privacy. This policy explains the information we collect, how we use it, how we protect it, and the choices available to you when you use our websites, services and E-Learning platform.
Information we collect
We may collect information you provide directly, including your name, email address, telephone number, company or organisation, service enquiries, account information, course enrolment details, payment references and optional evidence of payment. We also collect limited technical and security information needed to operate and protect the platform.
How we use information
We use information to provide requested services, manage client relationships, deliver E-Learning, process and acknowledge payments, send service and renewal notices, respond to support requests, protect accounts, maintain records, improve our services and comply with applicable legal obligations.
Sharing and service providers
We do not sell personal information. Information may be shared with service providers only where reasonably necessary to deliver the service, such as hosting, email delivery, payment processing or backup infrastructure, and subject to appropriate safeguards.
Security
We use reasonable administrative and technical safeguards, including access controls, secure sessions, password hashing, private configuration storage, audit logging, upload validation and other security measures.
Retention
We retain information only for as long as reasonably required for service delivery, contractual, accounting, security or legal purposes. Administrative cleanup and retention settings may be used to remove old operational logs.
Your choices and rights
You may contact GTCONCEPTS NG to request access, correction or deletion of personal information where applicable, subject to legal and contractual retention requirements.
Contact
For privacy questions, contact GTCONCEPTS NG using the contact details published on this website.